FAQ

Default solution folder, feel free to edit or delete it.

I don’t see my courses when I log in
The Organization ID may not have been entered when you registered.  Please send an email to help@qualityinteractions.com with your username and organization...
Thu, 12 Apr, 2018 at 7:33 AM
I forgot to enter the Organization ID when I registered
Please send an email to help@qualityinteractions.com with your username and organization.
Thu, 20 Jul, 2017 at 3:03 PM
How do I print my certificate?
Once you complete the course, click the “Reports” tab to view/print your certificate.
Thu, 20 Jul, 2017 at 3:04 PM
I forgot my username and password
Click the “Forgot your password?” link under the password field.  To reset your password, please email help@qualityinteractions.com with your First Name, La...
Thu, 20 Jul, 2017 at 3:04 PM
My courses are freezing and I can’t move forward
Freezing, slow pausing between frames, etc. are most likely caused by outdated Flash player or a browser issue. It would be best to update Flash Player, cl...
Thu, 20 Jul, 2017 at 3:05 PM